Refund policy

We DO NOT accept returns on any of our products. As each item is made to order, we are unable to restock or resell returned goods.

Change of mind

- Contact us within 12 hours of placing your order to request a store credit.

- After 12 hours, production will have began and we cannot pause, cancel or modify your order.

If we do not hear from you within the 12-hour window, your order will proceed as scheduled.

You can always contact us for any return question at bayouxdesignsusa@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you experience any shipping-related problems:

Email us at bayouxdesignsusa@gmail.com

Include your order number in the subject line.

We'll review the situation and work with you to find a solution.

Please include clear photos and a description of the issue when you reach out to help us resolve things quickly